Terms of service

Part 1: Terms & Conditions

Last Updated: October 2026

Welcome to Caparison at caparison.com.pk.

Please read these Terms & Conditions before using our website or placing an order. By accessing or using our website, you agree to the terms outlined below. If you do not agree with these terms, please discontinue using the website.

1. Website Use

By using our website, you agree to use it lawfully and provide accurate information when placing an order or contacting us.

Caparison reserves the right to refuse or cancel orders where necessary, including in cases of incorrect information, suspected misuse, stock unavailability, or other valid operational reasons.

2. Product Information & Availability

We make every effort to ensure that product descriptions, prices, images, colors, and size information are accurate. However, colors may vary slightly due to lighting, screen settings, or photography.

All products are subject to availability. We reserve the right to update product information, prices, promotions, and availability when necessary.

3. Orders & Confirmation

Placing an order through our website constitutes a purchase request. Orders may be subject to confirmation and availability checks.

Please ensure that your contact details, delivery address, and order information are accurate. If clarification is required, our team may contact you before processing your order.

Caparison reserves the right to cancel an order where necessary and will communicate relevant updates to the customer.

4. Prices & Promotions

All prices and promotional offers are subject to change without prior notice. Discounts and promotional codes are applicable only according to their stated terms and conditions.

Promotions may have specific eligibility requirements, exclusions, or validity periods. Please review the details of an offer before placing your order.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to location, courier operations, weather, public holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and an active contact number. Delivery issues caused by incorrect or incomplete information may result in delays or additional arrangements.

6. Exchanges, Returns & Refunds

Our Exchange & Returns Policy explains the eligibility requirements, applicable time limits, product condition requirements, shipping costs, and refund conditions.

Please review the full Exchange & Returns Policy before placing an order. Any exchange or refund request will be handled according to that policy.

7. Intellectual Property

All website content, including product photographs, text, graphics, logos, and other brand materials, belongs to Caparison or is used with appropriate authorization. You may not copy, reproduce, distribute, or use this content for commercial purposes without prior permission.

8. Changes to These Terms

Caparison may update these Terms & Conditions when necessary. Updated terms will be published on this page, along with the revised date. Continued use of the website after an update constitutes acceptance of the revised terms, to the extent permitted by applicable law.