Privacy Policy

Last Updated: October 2026

Welcome to Caparison at caparison.com.pk.

Please read these our Privacy Policy before using our website or placing an order. By accessing or using our website, you agree to the terms outlined below. If you do not agree with these terms, please discontinue using the website.

Privacy Policy

1. Overview

At Caparison, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and the circumstances in which it may be shared.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

• Contact information: Name, phone number, email address, and other details you provide.

• Delivery information: Shipping address, city, and relevant delivery instructions.

• Order information: Products purchased, order history, payment status, and related transaction details.

• Account information: Login credentials and information associated with your account, if you create one.

• Communication records: Information you provide when contacting our customer support team.

• Website usage information: Certain technical information may be collected through cookies or similar technologies, where applicable.

Please do not share passwords or unnecessary sensitive information through customer support channels.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and managing your orders.

• Arranging deliveries and coordinating with courier services.

• Confirming orders and providing delivery updates.

• Responding to questions, complaints, and exchange requests.

• Maintaining customer service and business records.

• Improving our website, products, and shopping experience.

• Sending promotional messages or offers where permitted and, where required, with your consent.

• Meeting applicable legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, such as courier companies, website service providers, and authorized technical or operational partners.

For example, your name, phone number, and delivery address may be shared with a courier company to deliver your order.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, or business operations.

We expect service providers handling information on our behalf to use it only for authorized purposes and to apply appropriate safeguards.

5. Data Security & Retention

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, dispute resolution, and legal obligations. When information is no longer required, we take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable requirements.

No method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Cookies & Website Technologies

Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where applicable, additional consent or preference controls may be provided for analytics or advertising technologies.

7. Account Security

If you create an account, you are responsible for keeping your login credentials confidential and taking reasonable steps to protect access to your account.

Please contact us promptly if you believe your account has been accessed without authorization.

Caparison may restrict or suspend account access where reasonably necessary to protect the website, customers, or business operations, subject to applicable law.

8. Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of personal information where appropriate.

• Withdraw consent where processing relies on your consent.

• Opt out of direct marketing communications.

You may contact us using the details below to make a privacy-related request. We may need to verify your identity before processing it.

You can also ask us to stop sending promotional messages. Any marketing opt-out will not prevent us from sending essential communications related to your orders or customer service.

9. Third-Party Websites

Our website or communications may contain links to third-party websites or services. These websites operate under their own privacy policies and terms.

Caparison is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their policies before sharing personal information.

10. Children's Privacy

Our website is intended for people who can legally make purchases under applicable law. We do not knowingly collect personal information from children in circumstances where doing so is prohibited. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, or legal requirements.

Any revisions will be published on this page with an updated date. We encourage customers to review this policy periodically.

Contact Us

If you have questions, suggestions, complaints, or requests regarding these our Privacy Policy, please contact us:

Brand: Caparison
Email: caparisonclothing@gmail.com
Website: https://caparison.com.pk

We will review your message and respond as appropriate.