Terms and Conditions

Terms & Conditions

We urge you to read the terms & Conditions and our Privacy Policy carefully before using and/or placing an order from this website. They may seem technical and legalistic, but they are important. By using this website and /or placing an order from this website, you accept these Conditions and our Privacy Policy without any reservations or qualifications, and you agree to be bound by these Conditions and Privacy.

1. Introduction

The content of the pages of this website is for your general information and use only. The website allows you to browse, select and purchase items (“Goods” “Products” or “Services”). It is subject to change without notice. Please read the terms and conditions listed below carefully as they may contain important information relevant to you.

3. Delivery

Orders in Pakistan are normally delivered within 3-4 working days from the date of the Order Confirmation.

Nonetheless, there may be delays for reasons such as the occurrence of unforeseen circumstances or the delivery zone. If for any reason we are unable to comply with the delivery date, we will inform you of that situation and we will give you the option to continue with the purchase, establish a new delivery date, or cancel the order with full reimbursement of the amount paid. Keep in mind in any case that we do not make home deliveries on Sundays or public holidays.

2. Use of Our Website

When you use this website and place orders through it, you agree to:

Use this website to make inquiries and legally valid orders only.
Use the website in a diligent manner appropriate to current legislation, morality, decent conduct, and public order, and in all cases, in accordance with the purpose for which the website exists.
Not to make any false or fraudulent orders. If an order of this type may reasonably be considered to have been placed, we shall be authorized to cancel it and inform the competent authorities.
Not use the website for illegal purposes or effects, or in a manner in breach of these Conditions, that may damage third-party interests or rights, or in any way damage, impair, disable, or make the website inaccessible, or impede its normal use for other users.
Provide us with your email address, postal address, and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary (see our Privacy Policy). If you do not provide us with all the information we need, you cannot place your order.
When you place an order on this website, you state that you are over the age of 18 and are legally eligible to enter into binding contracts.

4. Intellectual Property

You recognize and agree that all copyright, registered trademarks, and other intellectual property rights on all materials or contents provided as part of the website belong to us at all times or to those who grant us the license for their use. You may use said material only to the extent that we or the usage licensers authorize expressly. This does not prevent you from using this website to the extent necessary to copy the information on your order or contact details.

5. Inaccuracy of Information/Error

We ensure to make every piece of information as accurate as possible. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. We reserve the right to make changes to the Information on this website, or to services described therein, or update such information at any time without notice.

6. Refusal to Process an Order

We reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same. Although we will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the Order Confirmation. We reserve the right to do so at any time.

8. Our Right to Modify these Policies

These conditions may be modified. It is your responsibility to read them periodically, as the conditions at the time of using the website or concluding the relevant Contract (as defined further on) shall be those that apply.

7. Price & Payment

The price of the products will be as accurate at all times on our website, except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the website are correct, errors may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be reimbursed to you in full.

We are not obliged to provide you with any product at the incorrect lower price (even when we have sent the Shipping Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price. Prices may change at any time. However, except as stipulated above, the changes shall affect the orders for which we have sent an Order Confirmation or not.

Payment can be made by Cash on Delivery, Credit/Debit Card.

Suggestions, complaints, and claims

Your comments and suggestions are always welcome. Please send any comments and suggestions, as well as any inquiries, complaints, or claims through the email care@caparison.com.pk.